Refund policy

Return Policy

We offer a 30-day return window from the date you receive your item. If you wish to return your purchase, you must contact us within this period to qualify for a refund.

Return Eligibility

To qualify for a return, your item must be in the same condition as when it arrived, unused and with all original tags and packaging intact. A receipt or proof of purchase is also required.

Initiating a Return

To initiate a return, please email us at info@ianicorp.com with your order details and the reason for the return. We will review your request and, if accepted, provide you with instructions and the return address. Please do not send the item back without our prior approval as unsolicited returns will not be accepted.

Contact for Returns

For any questions regarding returns, please reach out to us via email at info@ianicorp.com.

Damage and Issues

Inspect your order upon arrival. If you find any defects, damages, or if the wrong item was delivered, contact us immediately so we can assess the situation and make it right.

Non-returnable Items

We cannot accept returns of perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. If you have questions about your specific item, please contact us.

Exchanges

If you wish to exchange an item, return the original item for a refund and place a new order for the item you want.

Refunds

After receiving and inspecting your returned item, we will inform you whether your refund has been approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note, processing times may vary by bank or credit card provider.

If you have not received your refund after 15 business days, please contact us at info@ianicorp.com.